Amen Clinics

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Job ID 2020-1250
- Responsible for performing brain SPECT scans, as well as related general quality assurance procedures - Performing brain SPECT scans - Patient preparation of IV - Preparation of patient doses - Administration of patient doses - Processing and printing scan images before end of work day - Administration of testing protocols - Maintain Odyssey hard drive - Maintain an accurate and up to date log book - Perform daily quality control on cameras - Perform all hot lab duties - Daily constancy with two sources - Daily surveys - Weekly wipe tests - Order correct number of isotope vials a day prior to scans - Maintain all required documentation - Perform semi-annual sealed source leak test - Perform quarterly dose calibrator linearity tests - Perform annual geometry and accuracy test on dose calibrator - Manage medical supplies inventory
Job Locations
US-CA-Costa Mesa | US-GA-Atlanta | US-WA-Bellevue | US-IL-Bannockburn | US-CA-Costa Mesa | US-CA-Encino | US-CA-Walnut Creek | US-VA-Reston
Category
Clinical & Support Services
Job ID 2020-1249
- Assist the Regional Director of Operations in managing the day-to-day operations of the clinic and responsible for clinic operations in the absence of the Regional Director of Operations. - Ensures clinic operations are consistent with Amen Clinics standard operating - Responsible to ensure open lines of communication with clinic staff through daily huddles, weekly staff meetings, - Responsible for patient and staff schedules and to monitor both to minimize downtime and overtime - Responsible to oversee staff responsibilities, to delegate tasks as needed and to ensure assigned tasks are complete - Provides support for the Clinic Outreach Manager to help plan and implement the annual calendar of activities including conferences and other clinic events - Provides support as needed to ensure patient complaints are handled in a professional and courteous manner and acts as a decision maker when complaints require escalated customer service support - Trains and coordinates education of Patient Care Coordinators; Assists with scheduling of and administration of training for Patient Outcome Managers, Nuclear Techs, and other staff - Oversee the administrative functions of the clinic to ensure smooth and efficient Clinic Operations - Completes reports as needed (daily, weekly, monthly) - Process and approve timesheets for exempt and non-exempt staff in ADP - Process provider pay reports for physicians and review complete timesheets for Nuclear Techs - Completes the daily deposit as needed - Liaison with building maintenance and management as needed - Completes office and clinic/nuclear medicine supply orders - Oversees Accounts Receivables/collections status reporting - Primary responsibility for the day-to-day operations of the Functional Medicine and Ancillary Services Departments - Manages the Functional Medicine and Ancillary Services support teams including the Patient Care Coordinator(s), Registered Nurse(s), Medical Assistant(s), and qEEG Technician(s) - Oversees budgets, scheduling, and ensures clinical operations support is provided to all clinics - Manages the weekly supply ordering and inventory counts - Acts as liaison with the laboratory and other vendors - Other duties as assigned
Job Locations
US-WA-Bellevue
Category
Clinical & Support Services
Job ID 2020-1247
Essential Job Responsibilities:   - Execute a results-driven social media strategy. - Develop and curate engaging content for social media platforms. - Assist in the creation and editing of written, video, and photo content. - Attend events and produce live social media content. - Maintain unified brand voice across different social media channels. - Monitor social media channels for industry trends and influencers. - Interact with users and respond to social media messages, inquiries, and comments. - Assist in the development and management of social media marketing and influencer marketing strategy. - Provide tactical support to PR team Account Executives through media research, list building, coverage report research and development, copy writing and editing, team administration, etc. - Assist in the development of press releases, press kit materials, fact sheets and advisories - Assist in coordinating and implementing press conferences, media and special events - Assist with media relations and creative story angles - Maintain and update a variety of files and reports
Job Locations
US-CA-Costa Mesa
Category
Marketing
Job ID 2020-1246
- Greets, checks-in and checks-out patients - Handles new and existing patient inquiries - Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate - Collects and posts patient payments - Answers phone calls and emails relaying information and requests accurately and delivering messages as needed - Schedules, reschedules and cancels patient appointments - Provides support to their assigned doctor and assists other PCCs as needed - Provides supplement and nutraceutical information to patients and answers questions as needed - Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Job Locations
US-CA-Encino
Category
Administrative/Clerical
Job ID 2020-1244
- Answer phone promptly and in a professional manner - Receive inbound calls from prospective and current clients with service inquiries - Place outbound follow-up calls to prospective clients - Give detailed explanations of services and schedule patients - Accurately maintain EHR database including documenting all call information - Relay messages to the clinics accurately and timely
Job Locations
US-CA-Costa Mesa
Category
Customer Service & Support
Job ID 2020-1243
- Answer phone promptly and in a professional manner - Receive inbound calls from prospective and current clients with service inquiries - Place outbound follow-up calls to prospective clients - Give detailed explanations of services and schedule patients - Accurately maintain EHR database including documenting all call information - Relay messages to the clinics accurately and timely
Job Locations
US-CA-Costa Mesa
Category
Customer Service & Support
Job ID 2020-1240
- Responsible for performing brain SPECT scans, as well as related general quality assurance procedures - Performing brain SPECT scans - Patient preparation of IV - Preparation of patient doses - Administration of patient doses - Processing and printing scan images before end of work day - Administration of testing protocols - Maintain Odyssey hard drive - Maintain an accurate and up to date log book - Perform daily quality control on cameras - Perform all hot lab duties - Daily constancy with two sources - Daily surveys - Weekly wipe tests - Order correct number of isotope vials a day prior to scans - Maintain all required documentation - Perform semi-annual sealed source leak test - Perform quarterly dose calibrator linearity tests - Perform annual geometry and accuracy test on dose calibrator - Manage medical supplies inventory
Job Locations
US-CA-Encino
Category
Nuclear Medicine
Job ID 2020-1238
Essential Duties and Responsibilities:  - Plan, develop and execute marketing strategy for email, social media, website, marketing database, and advertising campaigns - Manage and develop Amen University and BFL’s new and existing digital marketing communications and cross-channel activities including paid and earned search, Pay Per Click (PPC), Search Engine Optimization (SEO)/Search Engine Marketing (SEM), advertising campaigns and online promotions - Leverage analytics to provide marketing campaign reports with next-step action plans to optimize set goals (ROI and ROAS) - Measure and report performance of all digital marketing campaigns, and assess against goals (Return On Investments and Key Performance Indicators) - Oversee all content initiatives to ensure customer engagement, brand consistency, and a positive customer experience - Set strategy and tactics to optimize funnels based on split testing, pricing, and offers - Participate in the full cycle of product development and through product launches - Perform end-to-end Quality Assurance of campaign functionality - Plan, execute, and measure experiments and conversion tests - Establish and maintain business relationships through outreach and collaboration with outside vendors - Stay up to date and evaluate emerging marketing strategies and provide thought leadership and prospective for adoption where appropriate - Collaborate with other marketing, creative and development team members regarding content, design and execution of deliverables
Job Locations
US-CA-Costa Mesa
Category
Marketing
Job ID 2020-1236
Essential Duties and Responsibilities • Explains tasks to fellow employees and assists in the solution of problems. • Receives customers' requests by telephone, mail or e-mail, analyzes requests, make necessary corrections to records or adjusts errors accordingly. • Provides information requested or ascertains who can best provide the information and routes the request to the proper person. • Searches Company records under ZIP code, name, and account number, etc… • Traces status of orders through any system available. • Resolves customer questions related to orders, takes orders as needed. • Maintains liaison with other departments for order completion. • Writes up order e-mails or mails requested paperwork, price quotations and similar data to customer, as required. • Responds to customers' requests via telephone, mail or e-mail as necessary. Each business day must conclude with all issues resolved to the best of our ability. • Contacts customers to ascertain data omitted on orders. • Has working knowledge of product line, prices, delivery time, various marketing promotional services, and similar data as required. • Has an advanced understanding of nutrition and the benefits • Prepares and forwards preliminary paperwork to Returns and/or Replacements on problem orders and gifts not received.
Job Locations
US-CA-Costa Mesa
Category
Customer Service & Support
Job ID 2020-1235
Essential Duties and Responsibilities:    - Create digital as well as print ready materials - Involved in the creative process from concept to completion - Ensure consistent brand identity and design continuity across all materials - Plans and conceptualizes through studying information and materials and uphold brand design style guides - Can strategize, execute design concepts, as well as provide final design materials ready for implementation. - Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts - Prepares final art and copy by incorporating proposed edits from marketing team - Contributes to team effort by accomplishing assigned tasks - Create digital design files in different sizes for various marketing efforts, including email, social media platforms, display, websites, and event promotion, such as for the platform Eventbrite. - Able to communicate progress, track progress of projects, and follow up with teams as needed - Be a die-hard advocate for open communication within the marketing team and across the organization - Demonstrate adaptability to sudden changes in scope, schedule, or technical impacts of project timelines, and the focus to provide guidance through changes and tight deadlines - Translate marketing objectives into clear creative strategies - Work closely with multidisciplinary project teams, including marketing team and clinic teams - Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies - Meet with marketing team to explain campaign strategies and solutions - Review work, troubleshoot and provide feedback to marketing team - Other duties as assigned
Job Locations
US-CA-Costa Mesa
Category
Marketing
Job ID 2020-1219
- Assist in the development, promotion and delivery of the approved Amen Clinics Method to brain health. - Evaluate and treat patients and families who come to the clinics using nutraceutical, pharmacological, neurophysiological and behavioral approaches that enhance the Amen Clinics method to treating psychiatric and brain illnesses and enhancing overall brain health. - Incorporate clinical history and SPECT scan findings during patient.  - Management of large patient case load: completing timely reports, maintaining charts, addressing patient concerns, and ensure the privacy and proper handling of patient information in accordance with State and Federal regulation. - Expected to remain current with brain imaging, psychiatric, pharmaceutical and nutraceutical technologiesCommitment to using evidence based non-prescription interventions correlated with research findings by the Amen Clinics, Inc. - Treatment of patients with: - Attention deficit hyperactivity disorders - Mood disorders - Anxiety disorders - Psychotic disorders - Post-Traumatic Stress Disorder - Traumatic brain injury - Obesity - Medical issues/hormone imbalances - Addictions - Alzheimer’s Disease - Memory and learning issues - Cognitive impairment - Autism spectrum disorders
Job Locations
US-CA-Costa Mesa
Category
Physicians
Job ID 2020-1218
- Autonomously facilitates and maintains consistent activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled. - Responsible to meets and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams - Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences - Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity - Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions - Makes customer-focused decisions, both independently and with the support and direction of management - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results. - Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports - Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind. - Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM - Establishes and maintains relationships with industry influencers and key community and strategic partners. - Constructs and adheres to identified and approved outreach budget - Coordinate and lead weekly tours for prospective professional referents - Organize and coordinate trainings, community events, and in-service professional events - Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly - Provide weekly and monthly activity and accounts reports to supervisor - Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone - Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone - Report needs and concerns to supervisor in a timely manner that are roadblocks to success including potential solutions  
Job Locations
US-VA-Reston
Category
Business Development
Job ID 2020-1217
- Autonomously facilitates and maintains consistent activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled. - Responsible to meets and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams - Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences - Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity - Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions - Makes customer-focused decisions, both independently and with the support and direction of management - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results. - Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports - Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind. - Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM - Establishes and maintains relationships with industry influencers and key community and strategic partners. - Constructs and adheres to identified and approved outreach budget - Coordinate and lead weekly tours for prospective professional referents - Organize and coordinate trainings, community events, and in-service professional events - Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly - Provide weekly and monthly activity and accounts reports to supervisor - Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone - Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone - Report needs and concerns to supervisor in a timely manner that are roadblocks to success including potential solutions  
Job Locations
US-IL-Bannockburn
Category
Business Development
Job ID 2019-1153
Essential Duties and Responsibilities: - Respond to incoming help desk calls and emails from users and provide real-time senior-level support. - Troubleshoot Windows 7, 8.1 and 10 operating system. - Troubleshoot server 2003, 2008, 2012 and 2016 with various roles. - Assist in network support and administration functions. - Install, configure and maintain network printers. - Assist in the configuration of ShoreTel system. - Assist in performing the daily backups on all network / system equipment and performing restores as required. - Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools, and imaging software; - User account administration including setup, rights, email distribution and security groups - Remote troubleshooting with remote management software.
Job Locations
US-CA-Costa Mesa
Category
Information Technology